This course concentrates on the skills required for a more managerial role as a PA or EA, covering important leadership skills as well as practical managerial administration skills.
You will work on the theory based leadership skills first, building your knowledge ready to apply it across the more practical based managerial administration side of the course.
Course Content
LS1 – Leadership Skills – What is Leadership
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LS2 – Leadership Skills – Motivation
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LS3 – Leadership Skills – Emotional Intelligence
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LS4 – Leadership Skills – Leading effective teams to success
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LS5- Leadership Skills – Recruitment and Performance Management
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LS6 – Leadership Skills – The Role of Coaching
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LS7 – Leadership Skills – Different Personalities and Behavioural Styles
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LS8 – Leadership Skills – Managing Projects
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LS9 – Leadership Skills – Effective Negotiations
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MA1 – Legislation Affecting Business Organisations
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