NCFE CQ10449 – Office Admin Diploma Level 2

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This is a Level 2 (Intermediate) qualification and is suitable for those leaving school or those in the early stages of their career or changing careers.

You will work through 18 units which cover a range of IT and Administration skills and are all sought after skills in the workplace.

As you complete the lessons from each unit, your tutor will move you on to the assessment of that unit. At the same time, the next unit of lessons will unlock here in The Hub.

Course Content

Unit Content

0% Complete 0/10 Steps

IT4-2 Email – Lesson 1 – Outlook Reference Library (Intermediate)

IT4-2 Email – Lesson 2 – Developing an Email Routine

IT4-2 Email – Lesson 3 – Outlook Reference Library (Advanced)

IT4-2 Email – Lesson 4 – Settings

IT4-2 Email – Lesson 4 – Settings – Assignment

IT4-2 Email – Lesson 5 – Signatures

IT4-2 Email – Lesson 5 – Signatures – Assignment

IT4-2 Email – Lesson 6 – Folders

IT4-2 Email – Lesson 6 – Folders – Assignment

IT4-2 Email – Lesson 7 – Quiz

Unit Content

0% Complete 0/8 Steps

IT4-2 PIM – Lesson 1 – Outlook Reference Library

IT4-2 PIM – Lesson 2 – Planning Your Study Time

IT4-2 PIM – Lesson 2 – Planning Your Study Time – Assignment

IT4-2 PIM – Lesson 3 – Tasks

IT4-2 PIM – Lesson 3 – Tasks – Assignment

IT4-2 PIM – Lesson 4 – Exporting CSV Files

IT4-2 PIM – Lesson 4 – Exporting CSV Files – Assignment

IT4-2 PIM – Lesson 5 – Quiz

Unit Content

0% Complete 0/16 Steps

A1 – Lesson 1 – Introduction

A1 – Lesson 2 – Diaries – What we use them for

A1 – Lesson 3 – Reasons to Use a Diary

A1 – Lesson 4 – Different Types of Diaries

A1 – Lesson 4 – Assignment 1

A1 – Lesson 5 – How to Manage Your Diary

A1 – Lesson 6 – Daily Routine

A1 – Lesson 7 – Booking rooms, equipment and other resources

A1 – Lesson 8 – Diary Entries – good practice

A1 – Lesson 8 – Assignment 1

A1 – Lesson 9 – Communication Skills

A1 – Lesson 9 – Assignment 1

A1 – Lesson 10 – Hints and Tips for Diary Management

A1 – Lesson 11 – Features and Tools

A1 – Lesson 12 – Confidentiality and Security

A1 – Lesson 13 – Practice Assignment

Unit Content

0% Complete 0/8 Steps

IT7-2 – Lesson 1 – Internet Reference Library

IT7-2 – Lesson 2 – Netiquette

IT7-2 – Lesson 3 – Critical Evaluation

IT7-2 – Lesson 4 – Research Skills

IT7-2 – Lesson 4 – Research Skills – Assignment

IT7-2 – Lesson 5 – Searching & Search Engines

IT7-2 – Lesson 5 – Searching & Search Engines – Assignment

IT7-2 – Lesson 6 – Quiz

Unit Content

0% Complete 0/12 Steps

A4 – Business Trips – Introduction

A4 – Business Trips – Lesson 1 – Overview of Procedure

A4 – Business Trips – Lesson 2 – Step 1 – Identifying the business trip brief

A4 – Business Trips – Lesson 2 Assignment 1 – Business Trip Brief Template

A4 – Business Trips – Lesson 3 – Step 2 – Researching Options

A4 – Business Trips – Lesson 4 – Step 3 – Present Options and Preliminary Itinerary

A4 – Business Trips – Lesson 4 Assignment 1 – Preliminary Itinerary Template

A4 – Business Trips – Lesson 5 – Book Travel Arrangements

A4 – Business Trips – Lesson 6 – Prepare the Travel Pack

A4 – Business Trips – Lesson 6 Assignment 1 – Travel Pack Template

A4 – Business Trips – Lesson 7 – Carry out final checks prior to departure

A4 – Business Trips – Lesson 8 – Hints and Tips

Unit Content

0% Complete 0/8 Steps

IT1-2- Lesson 1 – Understanding Spreadsheets

IT1-2 – Lesson 2 – Purpose of a Spreadsheet

IT1-2 – Lesson 3 – Excel Reference Library (Introduction)

IT1-2 – Lesson 4 – Formulas

IT1-2 – Lesson 5 – Excel Reference Library (Intermediate)

IT1-2 – Lesson 6 – Keyboard Shortcuts

IT1-2 – Lesson 7 – Concatenation Formulas

IT1-2 – Lesson 8 – Practice Assignments

Unit Content

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A5 – Petty Cash – Lesson 1 – About Petty Cash

A5 – Petty Cash – Lesson 2 – Procedure Overview

A5 – Petty Cash – Lesson 2 – Assignment

A5 – Petty Cash – Lesson 3 – Step 1 – Identifying Company Policy

A5 – Petty Cash – Lesson 3 – Step 2 – Obtain Petty Cash Float

A5 – Petty Cash – Lesson 3 – Step 3 – Vouchers, Receipts and Recording

A5 – Petty Cash – Lesson 3 – Step 4 – Recording Transactions

A5 – Petty Cash – Lesson 3 – Step 5 – Preparing Petty Cash Spreadsheets

A5 – Petty Cash – Lesson 3 – Assignment

A5 – Petty Cash – Lesson 4 – VAT

A5 – Petty Cash – Lesson 5 – Checking and Accuracy

A5 – Petty Cash – Lesson 6 – Reporting to Accounts

Unit Content

0% Complete 0/7 Steps

IT6 – Lesson 1 – PowerPoint Reference LIbrary

IT6 – Lesson 2 – Designing Presentations

IT6 – Lesson 2 – Designing Presentations – Assignment

IT6 – Lesson 3 – Delivering Presentations

IT6 – Lesson 3 – Delivering Presentations – Assignment 1

IT6 – Lesson 3 – Delivering Presentations – Assignment 2

IT6 – Lesson 3 – Delivering Presentations – Assignment 3

Unit Content

0% Complete 0/15 Steps

A3 – Business Meetings – Lesson 1 – Different types of business meetings

A3 – Business Meetings – Lesson 2- Overview of procedure for business meetings

A3 – Business Meetings – Lesson 3 – Brief of the Meeting

A3 – Business Meetings – Lesson 3 – Assignment – Brief Template

A3 – Business Meetings – Lesson 4 – Organising the venue, facilities and catering

A3 – Business Meetings – Lesson 4 – Assignment

A3 – Business Meetings – Lesson 5 – Notice/Invitation

A3 – Business Meetings – Lesson 6 – Agenda

A3 – Business Meetings – Lesson 7 – Chair’s Agenda

A3 – Business Meetings – Lesson 8 – The importance of communication

A3 – Business Meetings – Lesson 9 – Tracking Replies and Updating

A3 – Business Meetings – Lesson 10 – Final Arrangements

A3 – Business Meetings – Lesson 11 – Taking Minutes

A3 – Business Meetings – Lesson 12 – After the Meeting

A3 – Business Meetings – Lesson 12 – Assignment

Unit Content

0% Complete 0/18 Steps

A7 – Analysing & Composing Business Documents – Lesson 1a – Business Correspondence

A7 – Analysing & Composing Business Documents – Lesson 1b – Business Correspondence

A7 – Analysing & Composing Business Documents – Lesson 1c – Business Correspondence

A7 – Analysing & Composing Business Documents – Lesson 1d – Business Correspondence

A7 – Analysing & Composing Business Documents – Lesson 1 – Business Correspondence – Assignment 1

A7 – Analysing & Composing Business Documents – Lesson 1 – Business Correspondence – Assignment 2

A7 – Analysing & Composing Business Documents – Lesson 1 – Business Correspondence – Assignment 3

A7 – Analysing & Composing Business Documents – Lesson 1 – Business Correspondence – Assignment 4

A7 – Analysing & Composing Business Documents – Lesson 2a – Reports

A7 – Analysing & Composing Business Documents – Lesson 2b – Reports

A7 – Analysing & Composing Business Documents – Lesson 2 – Reports – Assignment 1

A7 – Analysing & Composing Business Documents – Lesson 2 – Reports – Assignment 2

A7 – Analysing & Composing Business Documents – Lesson 2 – Reports – Assignment 3

A7 – Analysing & Composing Business Documents – Lesson 2 – Reports – Assignment 4

A7 – Analysing & Composing Business Documents – Lesson 3 – Articles/Blogs

A7 – Analysing & Composing Business Documents – Lesson 3 – Articles/Blogs – Assignment 1 and 2

A7 – Analysing & Composing Business Documents – Lesson 4a – Questionnaires/Surveys

A7 – Analysing & Composing Business Documents – Lesson 4 – Questionnaires/Surveys – Assignments 1 and 2

Unit Content

0% Complete 0/9 Steps

BD7-2 – Lesson 1 – How to Mail Merge

BD7-2 – Lesson 2 – Creating Data Sources

BD7-2 – Lesson 3 – Editing Data Sources

BD7-2 – Lesson 4 – Basic Practice Assignments

BD7-2 – Lesson 5 – Labels

BD7-2 – Lesson 5 – Labels – Assignment

BD7-2 – Lesson 6 – Advanced Assignment Preparation

BD7-2 – Lesson 7 – Advanced Assignment

BD7-2 – Lesson 7 – Mocks

Unit Content

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A2 – Business Events – Lesson 1 – Introduction

A2 – Business Events – Lesson 2 – Planning what you need to do

A2 – Business Events – Lesson 3 – Sources of Information and Event Organisers

A2 – Business Events – Lesson 4 – Event planning – order to do things

A2 – Business Events – Lesson 5 – The Event Brief

A2 – Business Events – Lesson 6 – Team planning

A2 – Business Events – Lesson 7 – Research the Venue

A2 – Business Events – Lesson 8 – Health and Safety at the Venue

A2 – Business Events – Lesson 9 – Reporting to Management and booking the Venue

A2 – Business Events – Lesson 10 – Researching and organising Suppliers

A2 – Business Events – Lesson 11 – Delegates

A2 – Business Events – Lesson 12 – Speakers and Presenters

A2 – Business Events – Lesson 13 – Marketing and Advertising

A2 – Business Events – Lesson 14 – Publicity Documents and General Documents

A2 – Business Events – Lesson 15 – Invitations

A2 – Business Events – Lesson 16 – Delegate Packs

A2 – Business Events – Lesson 17 – Staff Rotas

A2 – Business Events – Lesson 18 – Registration

A2 – Business Events – Lesson 19 – During the event

A2 – Business Events – Lesson 20 – After the event

Unit Content

0% Complete 0/4 Steps

IT2-2 – Lesson 1 – Access Reference Library

IT2-2 – Lesson 2 – Input Masks

IT2-2 – Lesson 3 – Adding Formulas to a Report

IT2-2 – Lesson 4 – Practice Assignment

Unit Content

0% Complete 0/5 Steps

IT3-2 – Lesson 1 – Templates & Styles

IT3-2 – Lesson 2 – Forms

IT3-2 – Lesson 3 – Contents & Indexes

IT3-2 – Lesson 4 – Collaboration

IT3-2 – Lesson 5 – Assessment Preparation

Unit Content

0% Complete 0/4 Steps

A12-2 – Lesson 1 – Role of the Office Administrator

A12-2 – Lesson 2 – Your Role in Relation to Others

A12-2 – Lesson 3 – Organising the Work Area Efficiently

A12-2 – Lesson 4 – Legislation

Unit Content

0% Complete 0/3 Steps

A13-2 – Telephone & Communication Skills – Lesson 1 – What is Communication?

A13-2 – Telephone & Communication Skills – Lesson 2 – Guide to Communications

A13-2 – Telephone & Communication Skills – Lesson 3 – Assignments